Frequently Asked Questions
What does "research use only" mean?
All products are sold strictly for laboratory and research use. They are not for human or veterinary use, consumption, or therapeutic application, and should be handled only by qualified individuals in an appropriate research setting.
How do I pay? (Interac e-Transfer)
Place your order to receive an order number and Interac e-Transfer instructions by email. Send your e-Transfer to the address provided and include your order number in the message. Once we receive and confirm the funds, your order is prepared for shipping.
How long until my order ships?
Orders are prepared and shipped after your e-Transfer is received and confirmed. You will receive a confirmation once your order is on its way. If anything looks delayed, email support@94supremepeps.com and we will follow up.
Where do you ship?
We ship within Canada only.
How should I store the peptides?
Store lyophilized (freeze-dried) peptides in a freezer, ideally around -20 °C, protected from light. Once reconstituted, keep them refrigerated at 2-8 °C and use within a timeframe appropriate for your research. Always follow proper laboratory handling practices.
How do I find a Certificate of Analysis (COA)?
Visit our COA page, where products are listed A–Z with a certificate for each size, or tap View Certificate of Analysis on any product page to open the certificate (PDF) for the size you have selected. The batch/lot number and test details are shown on the certificate itself.
Do you offer discounts?
Yes, a few ways:
• Volume deal — order 3 or more cases/packs and get 10% off automatically.
• Coupon codes — shared from time to time. A coupon replaces the volume deal on that order; the two cannot be combined. Referral-link discounts work the same way.
• Member tiers — signed-in customers who reach Silver, Gold or Platinum get an extra 5–10% off, applied on top of any other discount (see below).
• Loyalty points — earned on every order and from reviews, and can be put toward your next order at checkout.
All discounts are applied at checkout.
• Volume deal — order 3 or more cases/packs and get 10% off automatically.
• Coupon codes — shared from time to time. A coupon replaces the volume deal on that order; the two cannot be combined. Referral-link discounts work the same way.
• Member tiers — signed-in customers who reach Silver, Gold or Platinum get an extra 5–10% off, applied on top of any other discount (see below).
• Loyalty points — earned on every order and from reviews, and can be put toward your next order at checkout.
All discounts are applied at checkout.
How do member tiers work?
Every customer with an account starts as a Member. Your tier is based on what you spend in a calendar month (paid orders, after discounts):
• Silver — $350+ in a month: 5% off
• Gold — $900+ in a month: 8% off
• Platinum — $2,000+ in a month: 10% off
Your tier discount is applied automatically at checkout when you are signed in, and it stacks with the volume discount, coupon codes and referral discounts. Tiers refresh on the 1st of every month, and any tier you reach also carries through the following month — for example, reaching Gold in October keeps you Gold through November. You can see your current tier and progress in your account.
• Silver — $350+ in a month: 5% off
• Gold — $900+ in a month: 8% off
• Platinum — $2,000+ in a month: 10% off
Your tier discount is applied automatically at checkout when you are signed in, and it stacks with the volume discount, coupon codes and referral discounts. Tiers refresh on the 1st of every month, and any tier you reach also carries through the following month — for example, reaching Gold in October keeps you Gold through November. You can see your current tier and progress in your account.
Do I earn points for writing a review?
Yes. Once you have purchased a product, sign in and leave a review on its product page to earn 100 points ($5.00). You also earn 5 points ($0.25) each time another signed-in customer likes your review, up to 100 points ($5.00) per review. Points are added to your account right away and can be put toward a future order. You can review each product you have purchased once, and reviews appear on the site after a quick approval.
What is your return policy?
Because these are research materials, all sales are final once shipped. If an item arrives damaged in transit, contact us right away and we will make it right.
How can I reach you?
Email support@94supremepeps.com or message us on WhatsApp. We are glad to help with orders, COAs, or batch questions.
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